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Today's economic challenges are not going to be met with yesterday's solutions. Change continues to be the cultural norm for tomorrow's market leaders and is initiated as common business practice for those looking to compete in an evolving economy. CSI DeLeeuw knows that change in any form — whether it be a process change, a business reduction, a new product launch, or an operational restructuring — is a costly investment in terms of time and resources. The return on the investment depends upon the true adoption and sustainability of the change.
Effective change initiatives are not limited to the successful execution of tasks and activities and the meeting of deadlines. Sustainable change is achieved when stakeholder adoption of the change is equally managed and executed.
Stakeholder Adoption refers to the full acceptance of the change by impacted customers and employees as demonstrated by a change in mindset, behavior and performance.
Stakeholder Management — the component of change management that focuses on the people-side of change — includes planning and execution of activities supporting customer and employee change adoption.
Sustained change is dependant upon a disciplined, end-to-end approach to stakeholder management, communications and adoption support throughout the change effort. Sustained change is the result of a focused approach to change resistors and change enablers.
Our Approach
We focus on a holistic approach to executing change and facilitating stakeholder adoption from the top down. Specific deliverables and a phased approach ensures that change initiatives are embraced, enhanced and sustainable within the business architecture. Our approach focuses on managing resistance and implementing enabling strategies throughout the change process and across the full business transformation process.
Read more about sustaining change:
Sustaining Change Requires Focus on Stakeholders
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